Frequently Asked Questions

What is your noise policy or quiet hours?

As a 21+ property, all guests are expected to be respectful of others. Quiet hours are observed from 11:00pm - 6:00 am. Our front desk team is available 24 hours a day, call (615) 931-0777 with any concerns.

Is there a fitness center?


Yes, a fully equipped fitness center is complimentary for all hotel guests. It is accessible 24hours a day and located on floor 1A.

Is there parking available, and what does it cost?


Yes, valet parking is available for hotel guests at $44 per night. Contact us at (615) 931-0777.

What credit card or ID is required at check-in?

A valid photo ID and credit card are required at check-in. An incidental hold will be placed on your card and typically released within 3 to 5 business days after check-out. Prepaid debit cards may not be accepted.

What are your check-in and check-out times?

Check-in begins at 4:00 PM and is exclusively for guests aged 21 and above. Check-out is at 11:00 AM. Early check-in and late check-out may be available based on availability — contact us at (615) 931-0777 to inquire.

What is your cancellation policy?

Cancellation policies vary by rate type and booking channel. Please review the terms at the time of booking or contact us at (615) 931-0777 for help with an existing reservation.

What is the minimum age to check in?

Guests must be 21 years of age or older to check in. A valid government-issued photo ID is required at arrival.

Where is the hotel located in relation to Broadway/downtown?

We are located at 1612 Church Street in Nashville's Midtown neighborhood, steps from Music Row and a short rideshare from Broadway's honky tonks and Lower Broadway.

How far is the hotel from BNA Nashville International Airport?

BNA is approximately ~8-10 miles away — typically a 15 to 25 minute drive. Rideshare services like Uber and Lyft are available at the airport and provide easy access to the hotel.

Do you offer airport or shuttle transportation?

We do not operate a dedicated airport shuttle. Rideshare services and taxis are readily available at BNA, and our team is happy to assist with transportation arrangements upon request.

Do you have an on-site restaurant or bar?

Yes. The Rux is our on-site restaurant and rooftop bar, open to hotel guests and the public. It features locally inspired cuisine, Tennessee craft beers on tap, and sweeping Nashville skyline views. Visit theruxnashville.com for menus and hours.

Is breakfast included with my stay?

Breakfast is not included in standard room rates but is available daily at The Rux. Certain packages may include breakfast , visit cambriamidtown.com/nashville-hotel-deals to see current offers.

Do you have a pool?

We do not have a pool. However, our rooftop bar offers stunning skyline views, and every room features a spa-inspired bathroom designed to help you relax and recharge.

Is Wi-Fi free, and what is the speed/quality?

Yes, complimentary high-speed Wi-Fi is included for all guests throughout the hotel, including every guest room and all common areas. All 159 rooms are tech-friendly and built for connected travelers.

Is the hotel pet-friendly?

No, the hotel is not pet-friendly

Do you allow outside food or beverages?

Outside food and non-alcoholic beverages are welcome in guest rooms. Outside alcohol is not permitted in common areas or event spaces. For group celebrations, contact our events team at cambriamidtown.com/inquire-page.

Do you have event or meeting space available?

Yes. We offer stylish, tech-friendly event and meeting spaces with complimentary Wi-Fi, valet parking, rooftop bar access, and room block availability. Learn more or submit an inquiry at cambriamidtown.com/nashville-event-venues.

Can I host a bachelorette party or private event at the hotel?

Absolutely. We offer rooftop bar buyouts, private event spaces, and group room blocks — making us an ideal home base for Nashville celebrations. Contact our events team at cambriamidtown.com/nashville-event-venues or call (615) 931-0777.

Do you have ADA-accessible rooms and accommodations?

Yes. Our ADA-accessible rooms feature the same Italian-inspired design, spa-like bathrooms, and premium bedding as all our rooms. Please call (615) 931-0777 when booking to ensure the right room is reserved for you.